Acceptable Use Policy

Seedicon Events & Seedicon CRM | Effective Date: 1 June 2026 | Version 1.0

This Acceptable Use Policy ('AUP') defines the rules and restrictions that apply to all users of the Seed Events and Seedicon CRM platform. By accessing or using the Platform, you agree to comply with this policy. Violation may result in suspension or termination of your account and, where appropriate, referral to law enforcement.

1. Prohibited conduct- platform misuse

Attempting to gain unauthorised access to any part of the Platform, another user's account, or connected third-party systems
Reverse engineering, decompiling, or disassembling any part of the Platform's software or infrastructure
Interfering with or disrupting the Platform's services, servers, or networks, including through denial-of-service attacks, scraping, or automated excessive requests
Introducing malware, viruses, trojans, ransomware, or other harmful code into the Platform
Using bots, crawlers, or automated scripts to access the Platform other than through our publicly documented API
Circumventing, disabling, or interfering with security features, access controls, or usage limits
Testing or probing the Platform for vulnerabilities without prior written authorisation from the Company

2. Prohibited conduct- data and privacy

Uploading, storing, or processing personal data of individuals without a lawful basis under applicable data protection law
Collecting, harvesting, or scraping contact data of other users from the Platform
Using the Platform to build contact databases for resale, data brokerage, or commercial redistribution
Importing contact lists obtained through unlawful means, purchased lists without verified consent, or data obtained through deceptive collection practices
Processing sensitive personal data (health, financial, biometric, religious, political) through the Platform without explicit consent of the data subject
Sharing another user's personal or contact data without their knowledge or consent

3. Prohibited conduct- communications

Sending unsolicited bulk messages (spam) via email, WhatsApp, or any other channel to contacts who have not opted in
Sending harassing, threatening, abusive, defamatory, or discriminatory messages to any person through the Platform
Impersonating another person, company, or brand in communications or event listings
Using deceptive subject lines, sender names, or message content
Re-subscribing contacts who have previously unsubscribed without fresh explicit consent
Using WhatsApp messaging features to send messages outside Meta-approved template categories or to non-opted-in recipients

4. Prohibited conduct- events

Publishing false, misleading, or fraudulent event listings
Collecting ticket payments for events with no genuine intent to deliver them
Using event registrations to harvest attendee data for purposes unrelated to the event without disclosure
Hosting events that promote illegal activity, hate speech, discrimination, or violence
Advertising events involving the sale of counterfeit goods, illegal substances, or unlicensed financial products
Using QR check-in data for purposes beyond event access management without attendee consent

5. Prohibited conduct- content

Uploading content that infringes any third-party intellectual property right, including copyright, trademark, or patent
Publishing content that is defamatory, obscene, pornographic, or harmful to minors
Publishing content that constitutes incitement to violence, terrorism, or discrimination based on protected characteristics
Misrepresenting your identity, qualifications, or affiliation in your profile or event listings

6. Permitted use of CRM and contact data

Contact data stored in the Platform must only be used for:

Personal business relationship management with individuals you have met in a professional context
Sending personalised, relevant communications to opted-in contacts
Organising and following up on genuine business interactions

You must not use CRM data to conduct mass outreach to cold contacts, to re-engage contacts who have opted out, or for any purpose other than the relationship for which the data was originally collected.

7. Enforcement

We reserve the right to investigate suspected violations of this AUP and to take appropriate action, which may include issuing a warning, temporarily suspending access, permanently terminating the account, removing content, and reporting the matter to law enforcement or regulatory authorities. We are not obligated to provide notice before taking action in cases of severe violation.

8. Reporting violations

If you believe another user is violating this AUP, please report it to legal@seedicon.com with details of the suspected violation.

9. Updates

This AUP is reviewed periodically. Material changes will be communicated with 14 days' notice. Continued use of the Platform constitutes acceptance. Contact: legal@seedicon.com